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Privacy Policy

Last updated: January 2026

Introduction

The Loo Report ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name (first and last)
  • Password (encrypted)

User-Generated Content

When you submit reviews, we collect:

  • Restaurant name and address
  • Your ratings (cleanliness, supplies, maintenance)
  • Written comments
  • Restroom type preferences

Automatically Collected Information

  • Device type and operating system
  • IP address
  • Usage data and app interactions

How We Use Your Information

  • To create and manage your account
  • To display reviews to other users
  • To improve our Service
  • To communicate with you about updates or issues
  • To ensure the security of our platform
  • To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate our Service (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Public Reviews: Your reviews (excluding email) are visible to other users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of passwords and secure data transmission. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of promotional communications

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@thelooreport.com
Website: https://thelooreport.com/support